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Legal Identity

"Kidsaware" is the trading name of Lane Knight Retail Resources. "Kidsaware" is our registered trademark. You must not display or use it in any manner without our prior written consent .The Head Office address is PO Box 115, Bedford MK44 2FA

Liability Disclaimer

Kidsaware's total liability for any claim shall not exceed the price of the goods supplied by Kidsaware to the customer. Your statutory rights are not affected by this statement. Kidsaware endeavors to check the accuracy of the information on this site but does not warrant that such information will be error free and we acknowledge that information, products and services published on this web site may include inaccuracies and typological errors.

Prices

The price payable for the goods you order is as set out on our website at the time you place your order. Prices include VAT where applicable and are exclusive of delivery charges. Delivery charges will be added to the price of the goods at checkout.

It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT.

Kidsaware reserve the right to withdraw any goods from the website at any time and shall not be liable to anyone for withdrawing any goods from the website or for refusing to process an order.

Product illustration

While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.

Copyright

All rights, including copyright, for this website are owned by or licensed to Kidsaware. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Kidsaware You may not modify, distribute or re-post anything on this website for any purpose.

Safety Regulations

All products comply with appropriate safety and consumer regulations. Toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark.

Availability

All items are subject to availability. We will inform you as soon as possible if goods you have ordered are not available.

Orders for delivery within the UK will normally be delivered within 10-14 working days of acceptance of order. Orders for delivery outside the UK will normally be delivered within 28 working days of acceptance of order.

Where a specific delivery date cannot be met, the customer will be notified and given the opportunity to agree a new delivery date or receive a full refund. Delivery of the Goods shall be made to the customers address specified in the order and the customer must make arrangements to take delivery of the order when the order has been confirmed.

Cancellation

If you wish to cancel your order prior to despatch of goods please email sales@kidsaware.co.uk as soon as possible.If your order has already been despatched please follow our returns information. Please note, your right to return products does not apply to bespoke and personalised items, or those made to your specifications. These may only be returned if they are faulty.

Returns

If you are unhappy with a product for any reason, please return back to us within 30 days in perfect condition and we will refund or replace the item. Please note that bespoke and personalised items can only be returned or exchanged if faulty. Please complete the Returns Form included with your order and return it with the item. There is no need to contact us prior to returning an item. Returns and exchanges will be processed as soon as possible after arrival.

You are responsible for any returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of you order. Certificates are available free of charge from the post office.

We regret that postage and packing costs and cannot be refunded.

Please take extra care to read the wash care instructions on each product as we cannot accept items for a refund or exchange if they have been damaged in the wash. This does not affect your statutory rights.

Website

Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.

We may provide links to other web sites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those web sites. We are not responsible for the availability of these web sites, nor will we be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked third party web sites you do so at your own risk.

Security

WorldPay handles the receiving of credit card details for us. Their service uses high-grade encryption via a Thawte certificate to ensure your details are safe when buying our products. Look for the yellow padlock in the bottom left of your browser when being asked for your card details, and double click it to get details of the security.

These terms and conditions will be interpreted and construed in accordance with the laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English Courts